Frequently Asked Questions

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You can order from our site and purchase our already available stock, pre order stock, or create a custom order. To create custom orders, please send your design and a complete data of your desired size, design, and color in Corel Draw.

There are no MOQs for stock orders. The MOQ for custom design is 250 pieces, with at least 25 pieces per style per colorway.

Yes, we may be able to accept the order with certain adjustments in pricing.

1. Please check our FAQ to see the necessary information to order from us.
2. If you would like to customize the order, please send your design through Corel Draw or a vector file size of 200 cm x 120 cm. If you do not have a design, you can send the scratch design and we will create the design for you at a cost of USD$30/ design.
3. Please note that sample prices are 2-3 times higher than the business price as samples consume more time to make individually, requiren set up but for 1 piece only, and may require us to buy more materials than we need to create the sample as there are often minimum requirements to purchase from the supplier that do not always end up being used.
4. The sample price is paid fully in advance to production. A 50% deposit of the order is needed to start the order.
5. We will proceed the sample after payment is received. Once the sample is finished, we will send the physical sample or its images, depending on your needs.
6. If you require any amendments, we will adjust the sample based on your needs. If not, we will start producing the order.
7. When the production has been completed, we will check the shipping cost, and will invoice you with the balance after the deposit.
8. Once the final payment has been received, we will ship the goods.

Yes, we accept orders from start-up businesses as long as the order fulfils the minimum order quantity and have a specific reference for the picture, size, materials and quantity in mind. We would be pleased to work with start-up which show commitment to their business and understand that it will be more longer time as we will spend more time discussing samples and orders.

Yes, you can send us the sample/product you would like us to produce with a detailed description of what you would like to change/develop with specified changes of any size, label, material, or colour. If you are unable to send the physical sample, we are also able to work with photos of the product from multiple angles with high resolution and all the details regarding size specification, fabric need, and accessories used, although preferably, the physical sample will be more informative.

Yes, but preferably it would be more helpful if you have contacted us, informing us the time you plan to visit and the products you have in mind so we are able to see if we can meet your requirements. Our working time is Monday to Saturday, 08.00 am-17.00 pm, break time 12.00 pm – 13.00 pm

Our quality control system consists of 3 critical point controls for each step process. Our quality has also improved significantly over the years. To ensure our customers receive the best products, we implemented TQM (Total Quality Management). During each production process, we inspect the quality.
1. When the white raw materials first arrive, we examine the fabric to ensure it aligns with the order.
2. After production, we inspect the products again to assure the products’ design, colour, and size fulfills the requirements of the order before packing.
3. Final checking is to Pro-forma to make sure each SKU by piece and total quantity order matches before handling it to shipping.

We have 3 shipping options.
1. For small orders, we recommend DHL, UPS, Fedex or TNT.
2. For medium-sized orders, we recommend Airfreight.
3. For large orders, we recommend Sea freight by container.

For hand painting sarong pareo, we mostly work with 100 % rayon with the brand name janger, koky or kembar mayang and we purchase directly from the factory to receive the best price possible.

Silk screen Printing
1. When utilizing a flatbed screen printing, we require an order of at least 125 pieces per style per color for each print.
2. We will require you to send a picture of the design to develop the sampling from.
3. The sample is typically done in 2 weeks time.
4. USD $70 is the first time setup screen cost per colour/screen.
5. 250 x 115 cm is the largest size available
6. Using spot colors and CMYK, we are able to do 1 – 4 colors.
7. We are able to produce using water based absorbent ink
8. We are able to print on cotton, rayon, and linen
9. If your file is not in a vector file, for redrawing the design, there is a USD $30 drawing charge
10. We use TPX Pantones to match the colors, but of course there is a color tolerance of 5-10%

Batik of traditional chop wax stamp
1. Batik and wax stamping is a traditional printing method used in South East Asia.
2. It portrays the traditional culture of Indonesian batik and creates unique results with each product that is produced.
3. It costs USD $70 – USD $100 per metal stamp depending on the size (set up costs)
4. The maximum stamp size is 25 x 25 cm
5. At least 50 pieces per style per colour
6. We only work with reactive dyes
7. We are able to stamp on rayon and cotton
8. We already have available designs you can select from if you do not want to create your own design
9. We require a total of 4 – 6 weeks for production
10. We use TPX Pantones to match colors, but of course there is color tolerance of 5-10%

Fabric dyes
1. Tie dye, hand painting, or dip dyeing:
2. At least 50 pieces for each color each style
3. We only work with reactive dyes
4. We are able to dye on rayon and cotton
5. We require a total time of 2 – 6 weeks for production
6. We use TPX Pantones to match colors, but of course there is color tolerance of 5-10%

1. Purchases from our stock can be shipped in 2 – 3 days after receipt the order through our E commerce systems
2. If the order starts from a developed sample, it will take 2 weeks for sampling after the design has been approved.
3. For ordering from available design, the production time will take approximately 4-8 weeks depending on the quantity, style, and weather.
4. Shipping: by DHL takes 3-5 working days (but due to covid it will take 10 working days). Air freight takes about 3-5 working days (but due to covid there is not much flight yet from Bali so it may not be an option at the moment). LCL will take 4-8 weeks and FCL will take 4-6 weeks depending on the destination.