Sampling & Production


Sample
  1. If you would like to make a new custom design, please send us the design in Corel draw. If you do not have a vector file we can help to re-draw your design with a charge of USD $30
  2. We normally charge samples at a cost 2-3 times business price as samples consume more material, ink, and time to set or create the moulding.
  3. Sample will take 2 weeks to get ready after the approval of the design.
  4. If you would like to see the quality of our products, you can pick any sample from our available stock, as this will be more time-efficient before placing an order or developing a new custom order.
  5. All samples must be paid fully in advance and sample costs do not include shipping costs.
  6. The shipping costs of the sample are paid by the customer separately.


Production
  1. Production takes around a 1-2 months for each batch depending on the season (dry or rainy) and current production capacity
  2. Our capacity is 20.000 pieces a months but that capacity is split to a few customers that work with us. During the rainy season, we will drop 50% of our capacity at times as we rely on the sun to do part of our production.
  3. We will start the order after we receive a 50% deposit and full payment should be paid once the goods are ready before orders are shipped.
  4. Our product includes labeling, hangtag, and/or barcode upon request, where each piece is then packed by a polybag, before packing the whole order in carton boxes.
  5. We understand the timing in production and will follow the production time as agreed with our customer.